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Job Details

IT Specialist

Company name
Mindbank

Salary
26

Location
Shepherdstown, WV

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Job Description
\r\r\r Mindbank Consulting Group currently has an urgent and immediate need for a IT Specialist. \r\r Mindbank Consulting Group has an immediate need for an IT Specialist to perform client and desktop assistance as backup for the NCTC help desk. \r\r IT Specialist Responsibilities: \r\r •  Includes responding to phone calls, emails, and direct customer contacts \r •  Entering and managing technical support incidents in a ticketing system; troubleshooting, identifying, and resolving problems \r •  Support Windows 7 and 10, desktop applications and common hardware issues \r •  Troubleshoot software and hardware problems and respond to all requests for assistance and determine the appropriate actions to resolve problems within agreed upon time frames in a timely and courteous manner. \r •  Work with Arcgis software, Adobe products, Microsoft Office products, Macintosh computers, Linux, and PhP \r •  Perform Microsoft server administration \r •  Active Directory: Add and delete user accounts and maintain groups as required \r •  Manage virtual LANs/VLAN between the Service and the classroom public networks \r •  FOG free open source ghost to manage computer labs \r\r\r IT Specialist Requirements: \r\r •  2 years’ experience providing IT support \r •  Proficiency in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop and on site. \r •  Experience in programming scripting/languages and off-the-shelf general database applications \r •  Experience in GIS concepts and application understanding \r •  Strong written and oral communication skills are required \r •  Must have a positive team player attitude \r •  Strong analytical skills and be a creative self-starter with the ability to work both independently and as a team player \r •  Excellent time management skills to coordinate many different types of diverse activities \r •  Must be organized and detail-oriented \r •  Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner \r\r\r ****US Citizens and those authorized to work in the US are encouraged to apply. \r We are unable to sponsor visas at this time.**** \r\r\r Why work for Mindbank? \r\r Mindbank Consulting Group has been providing staffing and consulting solutions to Fortune 1000 \r companies and government agencies for over two decades strong! Mindbank works with clients \r nationwide to offer consultants a broad range of career opportunities and dynamic assignments. \r Our team of Sr. Technical Recruiters has over 25 years combined experience in presenting you with \r ideal opportunities and career guidance as you pursue your next level of advancement. Our \r relationship with you and your success is most important! We listen, respect, advise, and follow \r through to provide you with the best recruitment experience that leads to a successful career \r assignment. Let us work on your behalf to bring you to the next level (in your career) (of achievement). \r\r Mindbank offers: \r •  Competitive compensation packages \r •  Health Benefits (medical, dental, vision insurance) \r •  Quality Assurance Program to ensure client & consultant satisfaction for each assignment \r •  401-K Plan \r •  Training Credits \r •  Employment Options \r •  Market Strength – Quality Reputation \r •  Our Commitment to our employees and clients \r\r For immediate consideration, please send your resume to: Megan.Perrault@Mindbank.com or call me \r at (703)287-0507. \r\r Mindbank Consulting is an equal opportunity employer. All qualified applicants will receive \r consideration for employment without regard to race, religion, color, national origin, gender, \r gender identity, age, sexual orientation, status as a protected veteran, among other things, \r or status as a qualified individual with a disability.\r\r

Job Requirements
\r\r\r Mindbank Consulting Group currently has an urgent and immediate need for a IT Specialist. \r\r Mindbank Consulting Group has an immediate need for an IT Specialist to perform client and desktop assistance as backup for the NCTC help desk. \r\r IT Specialist Responsibilities: \r\r •  Includes responding to phone calls, emails, and direct customer contacts \r •  Entering and managing technical support incidents in a ticketing system; troubleshooting, identifying, and resolving problems \r •  Support Windows 7 and 10, desktop applications and common hardware issues \r •  Troubleshoot software and hardware problems and respond to all requests for assistance and determine the appropriate actions to resolve problems within agreed upon time frames in a timely and courteous manner. \r •  Work with Arcgis software, Adobe products, Microsoft Office products, Macintosh computers, Linux, and PhP \r •  Perform Microsoft server administration \r •  Active Directory: Add and delete user accounts and maintain groups as required \r •  Manage virtual LANs/VLAN between the Service and the classroom public networks \r •  FOG free open source ghost to manage computer labs \r\r\r IT Specialist Requirements: \r\r •  2 years’ experience providing IT support \r •  Proficiency in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop and on site. \r •  Experience in programming scripting/languages and off-the-shelf general database applications \r •  Experience in GIS concepts and application understanding \r •  Strong written and oral communication skills are required \r •  Must have a positive team player attitude \r •  Strong analytical skills and be a creative self-starter with the ability to work both independently and as a team player \r •  Excellent time management skills to coordinate many different types of diverse activities \r •  Must be organized and detail-oriented \r •  Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner \r\r\r ****US Citizens and those authorized to work in the US are encouraged to apply. \r We are unable to sponsor visas at this time.**** \r\r\r Why work for Mindbank? \r\r Mindbank Consulting Group has been providing staffing and consulting solutions to Fortune 1000 \r companies and government agencies for over two decades strong! Mindbank works with clients \r nationwide to offer consultants a broad range of career opportunities and dynamic assignments. \r Our team of Sr. Technical Recruiters has over 25 years combined experience in presenting you with \r ideal opportunities and career guidance as you pursue your next level of advancement. Our \r relationship with you and your success is most important! We listen, respect, advise, and follow \r through to provide you with the best recruitment experience that leads to a successful career \r assignment. Let us work on your behalf to bring you to the next level (in your career) (of achievement). \r\r Mindbank offers: \r •  Competitive compensation packages \r •  Health Benefits (medical, dental, vision insurance) \r •  Quality Assurance Program to ensure client & consultant satisfaction for each assignment \r •  401-K Plan \r •  Training Credits \r •  Employment Options \r •  Market Strength – Quality Reputation \r •  Our Commitment to our employees and clients \r\r For immediate consideration, please send your resume to: Megan.Perrault@Mindbank.com or call me \r at (703)287-0507. \r\r Mindbank Consulting is an equal opportunity employer. All qualified applicants will receive \r consideration for employment without regard to race, religion, color, national origin, gender, \r gender identity, age, sexual orientation, status as a protected veteran, among other things, \r or status as a qualified individual with a disability.\r\r

Company info

Mindbank

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